الشحن

Last Updated: July 2026

Thank you for shopping with us. We are committed to delivering your order quickly and securely.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Fridays or public holidays will be processed on the next business day.
• Processing times may be extended during sales, promotions, or holiday periods.

Domestic Shipping (Egypt)

We ship to all governorates across Egypt.

Estimated Delivery Times

Delivery times are estimates and may vary depending on the shipping carrier and local conditions.

Shipping Rates

Shipping charges are calculated at checkout based on the delivery location and order size.

Any available free shipping offers or promotional shipping discounts will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS (if applicable) containing tracking information, when available.

Delivery

Please ensure that the shipping address and contact information provided during checkout are accurate.

If no one is available to receive the package, the carrier may attempt redelivery or contact you to arrange another delivery time.

Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

• Weather conditions
• Public holidays
• High shipping volume
• Carrier operational delays
• Circumstances beyond our control

We appreciate your understanding in these situations.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date.

Please include:

• Your order number
• Photos of any damaged items or packaging (if applicable)

We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges for reshipment.

Contact Us

If you have any questions regarding shipping, please contact our customer support team.

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